Privacy Policy
Privacy Policy for Voyije App
Effective Date: January 1st, 2023
Thank you for using Voyije ("the App"), provided by Voyije LLC. This Privacy Policy outlines how we collect, use, and protect your personal information while using the App. By accessing or using the App, you consent to the practices described in this policy.
1. Information Collection:
1.1 Personal Information: When you use the App, we may collect personal information from you, including but not limited to your name, email address, contact information, travel preferences, itinerary details, payment information (if applicable), and any other information necessary to provide travel services and support.
1.2 Usage Information: We may collect usage information automatically as you interact with the App. This may include device information, IP addresses, geolocation data, logs of app usage, crash reports, and other technical data.
2. Data Collection Methods
2.1 User Input: We collect information provided directly by you when registering an account, submitting travel requests, updating your profile, or contacting our support team.
2.2 Device Sensors: With your consent, the App may access device sensors, such as GPS or Bluetooth, to provide location-based services or facilitate communication with nearby travel partners.
2.3 Cookies and Similar Technologies: The App may use cookies, beacons, and similar technologies to enhance user experience, gather usage statistics, and provide personalized content. You can manage your cookie preferences through the App settings or your device's browser settings.
2.4 Third-Party Integrations: We may integrate with third-party services for features like booking flights, accommodation, or transportation. These third parties may collect and process your information according to their own privacy policies.
3. Purpose of Data Collection:
3.1 Service Provision: We collect and use your information to provide travel services, manage reservations, facilitate communication with travel partners, and deliver personalized recommendations based on your preferences.
3.2 App Improvement: Your information may be used to analyze usage patterns, troubleshoot technical issues, conduct research, and enhance the App's functionality, performance, and user interface.
3.3 Communication: We may use your contact information to communicate with you regarding your travel requests, updates, promotions, or important notices related to the App.
3.4 Legal Obligations: We may process your information to comply with applicable laws, regulations, or legal requests, or to protect our rights, property, and safety.
4. Data Sharing:
4.1 Travel Partners: To fulfill your travel requests, we may share necessary information with travel partners, including airlines, hotels, transportation providers, and other service providers involved in your itinerary.
4.2 Third-Party Service Providers: We may engage trusted third-party service providers to assist in delivering the App's functionality, such as cloud storage, analytics, customer support, or payment processing. These providers are contractually obligated to handle your data securely and only for specified purposes.
4.3 Legal Compliance and Safety: We may share your information as required by law, legal processes, or governmental authorities, or to protect our rights, privacy, safety, or property, as well as that of our users and the public.
5. User Controls and Consent:
5.1 Access and Correction: You can access and update your personal information within the App's settings or by contacting our support team. We will take reasonable steps to ensure that the information is accurate and up to date.
5.2 Consent: By using the App, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. You have the right to withdraw consent at any time, subject to legal and contractual restrictions.
6. Data Security:
6.1 Security Measures: We employ reasonable technical, administrative, and physical safeguards to protect your personal information against unauthorized